Q: Is there a shampoo that will make my hair grow faster?
No shampoo will grow hair, but there are several that help add fullness and that clean well to keep scalp healthy and which aid in allowing hair to grow faster.
The Phyto solution:
Phytocyane Shampoo& Phytocyane Treatment – for women experiencing temporary hair loss due to season changes, pregnancy, menopause, medication, etc.
Phytoaxil Shampoo & Phytoaxil Treatment – ideal for men experiencing serious hair loss including male pattern baldness.
Phytophanere – a dietary supplement for hair & nails – for people who have lifeless hair, weak nails, a poor diet, pregnant or are on medication.

The Kerastase solution: Densitive - a daily anti thinning, anti hair loss dietary supplement.

Q: What is an everyday shampoo?
Although most shampoos are designed to be used everyday, there are some products designated as everyday or lighter formula shampoos. These shampoos are usually milder and have a slighter acid pH level that hair likes. Light formulas are good for fine, wavy or curly hair that is flattened overnight and needs to be fluffed up by shampooing. The most important thing to remember is to choose a shampoo that fits your hair type, ex .normal, oily, dry, permed, colored etc.
The Kerastase Solution-
Bain Chroma Riche - designed to cleanse highlighted and sensitised hair specifically protecting and adding brightness to hair. When color treated hair comes up against daily attacks such as heat styling irons, UV rays, external pollutants and chemical treatments, Bain Chroma Riche will soften and bathe the strands to help hydrate and give back intensity and shine.
Bain Satin 1, 2 and 3 - a complete nutrition shampoo suitable for dry and highly sensitive hair. It cleanses the hair gently and leaves the hair shining healthily. It nurtures the hair follicles and provides essential nutrition to every part of the hair. It offers three main advantages to the hair. It cleanses well, treats damaged hair and protects the hair from various problems. It is possible to feel the difference even after one wash. Since the shampoo cleanses even the thick hair, it is easy to comb the hair. (As the numbers go up the amount of moisture increases, ask which number suits your hair best!)

The Phyto Solution-
Phytoprogenium- effectively treats the scalp's ecosystem by preserving the natural protective shield and reduces the presence of harmful germs.
Phytolactum- formulated with a natural, clarifying base which gently cleanses irritated and sensitive scalps providing fast-acting relief.

The Shu Uemura Solution
Full Shimmer Illuminating Shampoo – formulated with precious musk rose oil to meet the essential needs of natural or color treated hair. Rich in fatty acids and Vitamin A, It helps prevent oxidation and color fade while providing optimal shine.

Q: I have so many different brands of shampoos in my bathroom. Should I use the same brand on my hair everyday or should I alternate them?
It’s fine to use the same shampoo day after day, as long as you are using the correct shampoo for your hair type. Try using a clarifying shampoo periodically to eliminate any build-up of conditioning and styling products.
The Phyto Solution
Alternate your shampoo with Phytopanama, formulated with a natural, clarifying base which gently cleanses irritated and sensitive scalps providing fast-acting relief. Hair and scalp is protected with each shampoo, leading the way to healthy, beautiful hair. PHYTOPANAMA is recommended predominantly for oily hair and scalp, which requires frequent, gentle cleansing.

- Phytoneutre Clarifying- a combination of botanicals ingredients that work to eliminate all types of residue while maintaining the hair’s balance.

Q: I love using styling products like mousse and gel to give my hair body, but I don’t think my shampoo is getting rid of all that build-up. What should I do?
Use a gentle cleansing shampoo routinely once or twice a week. Depending on the build-up, use a deep cleanser or clarifying shampoo. A clarifying shampoo, which contains more detergent than an everyday shampoo, is designed to lightly strip the hair. It usually has a higher pH level, too. Use only as needed and follow with a conditioner.
The Phyto Solution
Phytoneutre Clarifying- a combination of botanicals ingredients that work to eliminate all types of residue while maintaining the hair’s balance.

Q: What ingredients should I look for in a shampoo that will banish build-up?
Sodium laureth sulphate, which is a surfactant, adds cleaning properties to the shampoo- most shampoos have it. Avoid heavy conditioning shampoos which could add to the build-up problem.
The Phyto Solution
Phytoprogenium - is an intelligent shampoo by Phyto formulated with a natural, clarifying base that gently cleanses irritated, sensitive scalps providing fast-acting relief. You hair and scalp are protected with each wash, leaving you with healthy hair.
Phytoneutre - a combination of botanicals ingredients that work to eliminate all types of residue while maintaining the hair’s balance.

Q: What shampoo should I use that will get rid of the mineral build-up caused by hard water?
Mineral build-up dulls hair’s shine. A clarifying shampoo used periodically should help eliminate build-up. (Try our Phytoneutre clarifying shampoo)
Q: What shampoo do I use to get rid of medications, such as antibiotics, in my hair?
The Phyto solution: Use a good clarifying shampoo like Phytoneutre. This purifier softens and simulates. Let the lather of eucalyptus finally remove the residue and product build-up that weighs down and dulls your hair.

Q: What makes a body-building shampoo work?
It cleanses without leaving any residual conditioner on hair. It has a rinse-clean factor to make hair feel fuller by leaving the cuticle slightly ruffled.
The Phyto Solution
Phytovolume – increases the diameter of extremely fine hair. From the very first application, your hair will have greater body and look visibly thicker and full of energy. Use only a small amount of shampoo in order to avoid excess static electricity.
The Kerastase Solution
Bain Volumactive – hair is gently cleansed while each strand is fortified from within. Texture is enhanced with added volume and fullness.

Q: My hair is straight, fine and very thin. Is there a particular shampoo that will give my hair body and fullness?
- Bain Volumactive
- Phytovolume
- Phytorhum
Q: I have gray hair which tends to look brassy. How do I take the yellow out?
Phytargent is designed to do just that. It is made with Chamomile flowers which work to whiten and sharpen grays. It will remove the environments dulling effect as it softens hair.

Q: What shampoo is best for color-treated or permed hair?
Shampoos that are designed to control color loss are lower in pH, ranging form 2.5 to 4, which forces the cuticle of the hair to close, thus enabling the hair to retain its color.
The Phyto Solution
Phytocitrus - Sinfully fragrant grapefruit extract seals the hair's surface to lock in and maintain your radiant color. The chamomile softens hair without stripping it of luster or shine.

The Kerastase Solution
Bain Chroma Riche - Luminous Softening Shampoo for Dry or Highlighted, Color-Treated Hair. The hair fiber is gently cleansed and protected from external aggressions. Hair feels moisturized and supple to the touch with added softness and shine.

The Shu Uemura Solution-
Full Shimmer Illuminating Shampoo – formulated with precious musk rose oil to meet the essential needs of natural or color treated hair. Rich in fatty acids and Vitamin A, It helps prevent oxidation and color fade while providing optimal shine.

Q: My hair is really fried from perming. What type of shampoo will bring it back to life?
Normalizing shampoos take conditioning one step further. They are designed to revitalize hair dried out by chemical process like perming.
The Kerastase Solution
Bain De Force – Reinforcing and Refinishing Shampoo for Weakened Hair. Hair is gently cleansed. Revitalizes the hair and restores softness, shine and substance to weakened hair.

Bain Age Recharge - Lipo-Replenishing Shampoo for Dry, Tight Scalps and Hair Losing Vitality. Hydrated, softened and comfortable, the scalp once again becomes a source of vitality. Hair is transformed – regaining the substance, suppleness and shine of youth.
Q: What shampoo with sunscreen should I use to protect my color from fading?
The Kerastase Solution
Bain Apres Solei - Balancing Shampoo for Sun-Exposed Hair. Gently cleanses and helps repair the hair fiber that has been exposed to environmental aggressions. This light, balancing cleanser provides hair with easy detangling and long-lasting softness, while preserving color radiance.

Q: I have dry hair, what shampoo should I use?
For dry hair, use a moisturizing shampoo which cleanse and conditions. A moisturizing shampoo has a rinse-out conditioner mixed in to prevent loss of moisture by closing the cuticle, and it helps fight dryness caused by blow dryers, curling irons, heat rollers and sun.
The Shu Uemura Soluton-
Moisture Velvet – infused with rich camellia oil to nourish, soften and rebalance moisture in dry hair. Devised from camellia japonica, this unique oil was traditionally used by Geisha to soften, smooth and enhance the beauty of hair.

The Phyto Solution
Phytojoba - is a gentle regulating milky shampoo ideal for dry, thick and curly or brittle hair. This frequent use shampoo soothes and protects with jojoba and coconut oils. Gentle enough for daily use, it detangles as it cleanses.
Phytolactum - Enriched with nourishing Almond milk extract and the natural hydrating derivative Galacto Mannane, Phytolactum supplies hair with the elements essential to its beauty.
Phytonectar - With a high concentration in botanical active ingredients, Phytonectar shampoo helps restore the moisture and lipid balance in ultra-dry, porous hair. Its creamy formula, brimming with moisturizing and revitalizing soybean amino acids and pure Orange Blossom wax extract, nourishes hair from within. Hypericum, a natural shield combined with anti-oxidant Vitamin E, helps protect hair from external stress factors. Witch Hazel extract tones, while wood cellulose derivative smoothes hair and facilitates detangling. Finally, a botanical washing base derived from Coconut oil makes Phytonectar a very gentle formula. Even the most dehydrated hair quickly regains its original strength, suppleness and shine.
The Kerastase Solution –
Bain Satin 1,2 and 3- Kerastase Bain Satin is complete nutrition for dry and sensitised hair. A complete nourishment from the roots to the ends. Hydration of the scalp for soft, supple and light hair.

Q: I get oily, greasy-looking hair at the end of the day. What can I do to end the greasies?
You may be using the wrong shampoo, the way you are shampooing it, maybe you are even putting too much product. If this is a regular problem you have then you may want to make sure you are using the correct shampoo.
The Phyto Solution
Phytopanama -Phyto Panama Shampoo is an intelligent shampoo enriched with Progenium. This shampoo is also formulated with a natural clarifying base, which gently cleanses irritated and sensitive scalps, to provide fast acting relief. The hair and scalp is protected with each shampoo, leading the way to healthy, beautiful hair. This shampoo is recommended for oily hair and scalp which requires frequent, gentle cleansing. The 65% quillaja bark extract in PhytoPanama acts as a 'blotter' to help absorb excess sebum production. Hair will feel more flexible and manageble.
PhytoCedrat - PhytoCedrat Shampoo makes scalp perfectly clean and the hair feels lighter and is beautifully shiny .Hair no longer requires frequent shampoos. Helps prevent the rebound effect. May be used on both natural and color-treated hair.
Q: What temperature should the water be when I rinse my hair after shampooing?
A cool water rinse helps close the cuticle, which makes the hair feel smoother. Hot water stimulates oil production and also allows conditioner to penetrate even more effectively since it opens the hair cuticle, so if hair were dry, you may want to use warm water. If hair tends to get oily quickly, cool or tepid water is recommended. The temperature should be determined by what you want to achieve.
Q: How long should I rinse my hair after I shampoo?
The average time is 60-90 seconds. You know it is clean by the feel of your hair. Hair should not feel like it is coated. It is best to rinse hair with the water flowing in the direction of your cuticle, not against it- head is held back and water flows from, forehead to back.
Q: How should I treat my hair after I shampoo it?
Blot, don’t rub hair dry, as rubbing can cause tangling. Comb hair with wide-tooth comb, holding sections of hair to gently comb through tangles.
Q: My hair is really damaged. Will it help to leave in a conditioner longer than the directions indicate?
Not necessarily. Conditioners take a certain amount of time to penetrate the hair. After that time, there is no added benefit. Leaving conditioner in longer can actually do more harm than good by drying the hair out even more. Follow the directions on the package or your stylist’s advice.
The Kerastase Solution
Ciment Anti-Usure:Reconstructive smoothing care for worn-out lengths & ends. Reconstructs and strengthens the hair internally according to the exact amount of wear and tear. Leaves hair smooth and tangle free. Perfect for longer hair.
Forcintense:This two-step treatment with Vita-Ciment Topseal reinforces the internal substance of the hair and refinishes the external layer of the fibre. The hair recovers strength and shine.
 
Noctogenist Voile Nuit: The light Kerastase Noctogenist Voile Nuit Spray offers anti-breakage protection and renews fine hair for restored shine, vigor and volume every morning.

The Phyto Solution
Phtyo 9: A genuine "day cream" for dehydrated hair, PHYTO 9 is a combination of Macadamia oil and plant extracts, all carefully selected for their hydrating and nourishing properties.

The Shu Uemura Solution:
Silk Bloom: Enriched with rare and unique argan oil, to restore and repair the structure of damaged hair. Combined with ceramide and vitamine E, argan oil helps to regenerate and fortify the hair fiber building strength, body and vitality.
I have an oily scalp, but my hair is dry. What conditioner will treat those opposing conditions?
Use a gentle cleansing shampoo, then apply a rinse-out conditioner, for example you could use.Working the conditioner well into the ends, rinse thoroughly.
The Kerastse Solution
Bain satin #1 shampoo with the #2 nutridefense.
 
Q: Is it important to use the same brand of shampoo and conditioner?
Yes, for best results, because as a system they are designed to work in harmony. However, it is not absolutely necessary.
Q: I think I have over-conditioned my hair. Help!
Over-moisturizing makes hair very limp. Hair that is over-proteined will be brittle and hard. Clarifying shampoos are the answer.
Q: What is a good everyday conditioner to use with an everyday shampoo?
Depending on the amount of conditioner needed, try Ion Finishing Rinse to make hair more manageable. Enforce by Professional Prescription offers more conditioning and can be used everyday. such as List
Q: I have fine hair. Should I avoid conditioners that weigh my hair down?
Conditioners of the past often seemed to plaster fine hair down on the head. Today, there are many lighter formulas. It may seem contrary to common sense, but a leave in daily conditioner may actually work better for you than a rinse out conditioner because it is formulated to be “lighter” on hair. Avoid conditioners that have waxy ingredients in them, such as List conditioners
Q: I have oily hair. Should I use a conditioner?
Yes. It is best, however, to avoid using the rinse out conditioners. A leave in conditioner or deep penetrating treatment may be needed, especially if hair is permed or color treated. Even oily hair can benefit from occasional Moisturizing or protein treatments.
Q: If I use a moisturizing shampoo, should I use a conditioner?
In general, yes. There is not much benefit to following a moisturizing shampoo with a rinse out conditioner, that’s two doses of the same medicine. A leave in conditioner, however, can complement a moisturizing shampoo, and there are many products designed to be used together in just this way.
Q: I have static in my hair. What can I do?
Look for a product that will give a slight coating to the hair. Try a spray on, leave in conditioner. Most conditioners will help reduce static. Good products to try are List conditioners
Q: My hair tangles easily. What will take out the tangles, but not weigh down my thin hair?
Leave in conditioners like List conditioners
Q: I want to control my frizzy, fly away hair. What can I use?
Frizzy hair is often caused by dryness. Use a light moisturizer after every shampoo. Phytodefrisant works very well for frizzy hair. Frizzies caused by humidity are generally a result of having very fine, porous hair which causes the hair to swell in humid conditions. A solution to this problem is to use a light leave in condioner like Phyto 9, which puts moisture in the hair. Also try Oleo Relax Mist, which is a styling product that controls curls and remains styles on the muggiest of days.
Q: Is a protein treatment the same as a conditioner?
Yes. Some conditioners work only on the hair’s cuticle. These can be used everyday. Protein treatments rebuild strength in hair that has lost its elasticity by adding protein to the cortex, allowing hair to be strong and retain moisture. These deep-penetrating treatments often come in single application, in packets or vials.

Q: How many times should you use a protein treatment?
It depends on the hair damage. If a protein treatment is used too often, the hair can become dried out. As a general rule, it is safe to use a treatment weekly for the first month to get hair in good shape. Then, use one or two times a month after that. Always follow the directions on the package or consult your stylist.
Q: How often should I use a deep-penetrating treatment?
Use it once or twice a week, depending on the damage to your hair. Try it once a week for a month until hair is healthy. Then use the treatment once or twice a month there after. Over use can be harmful to hair and dry it out.
Q: I never have time for deep penetrating treatments. When is best, morning or night?
It doesn’t matter. You can, and should, condition anytime. If you want a deep penetrating treatment, you may want to shampoo at night and condition while showering, wearing a plastic cap on your head so the conditioner penetrates better. If it is a conditioner that dries in the hair, you could do this at night and rewet hair to style it in the morning. A daily leave in conditioner is a great answer to protecting hair from daily abuse of sun, wind and hot styling appliances.
Q: My hair is damaged from over processing. What conditioner will put moisture and bounce back into my hair?
Most hair damaged by over processing needs a combination or moisture and protein. For only dry hair, use a deep penetrating moisturizing treatment. For hair breakage, try a deep penetrating protein treatment. If it is dry and brittle, it probably needs a strong moisturizing treatment left on for at least 15 minutes. On a day to day basis, use a leave in conditioner to protect hair, which seals the cuticle and keeps hair from being damaged further as it is brushed, combed or styled.
Q: When is the best time to apply a conditioner to the hair after hair has been colored?
Immediately after coloring (after shampooing). Use a conditioner which is formulated for use on color treated hair like a Phyto Citrus Masque.
Q: Because my hair is so thin, I continually have split ends. Is there something I can put on my hair to keep the ends from appearing split?
Condition and trim hair on a regular basis. Minimize the use of excess heat on hair with blow dryers, hot rollers and curling irons. Use a thermal styling lotion like Ciment Thermique to protect before using the blow dryer or hot rollers. For instant results, try a hair shiner with is a silicon based product. Rub shiner onto ends of hair and style. Shiners notonly close the cuticle, but fill in gaps where it is broken. They wont solve the problem, but they make hair look shiner and softer! Try Shu Uemura Silk Oil or Chroma Riche Serum. Be sure to follow directions and a little is all you need!
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